Privacy Policy

This policy explains what information Rope King collects when you browse or order from this website, how we use it, and the choices you have.

Information We Collect

• Order information: name, email, phone, billing and shipping address, and order contents.
• Contact information you submit through our contact form.
• Usage data such as pages viewed and device/browser information.

Payment Information

Checkout and payment processing are handled by Shopify. Card details are entered on Shopify's secure checkout and are never stored on our servers.

How We Use Information

• To process, fulfill, and ship your orders.
• To respond to quotes, questions, and support requests.
• To prevent fraud and meet legal or tax obligations.
• To improve our catalog and website experience.

Sharing

We share information only with the service providers needed to run the store — payment processing, shipping carriers, and email delivery. We do not sell your personal information.

Cookies

This site uses cookies and local storage to keep your cart contents between visits and to understand how the site is used. You can block cookies in your browser, but the cart may stop working correctly.

Data Retention

Order records are kept as long as required for accounting, warranty, and legal purposes. Contact form submissions are kept only as long as needed to resolve your inquiry.

Contact

Rope King, 30255 Solon Industrial Parkway, Solon, OH 44139. Phone 440-498-1648. Email DJGoss@ropekingusa.com.